Please don't ever worry in silence or think that you need to deal with any online safety issues alone. To help, below we have provided a list of important contacts so please get in touch with them if you are worried about a child, need to report an issue or require further advice and support.


Help for parents

  • NSPCC - if you have concerns about a child's safety you can contact the NSPCC. Visit site >
  • IWF - report illegal material on the internet. Visit site >
  • Kidscape - advice for parents concerned their child is being bullied. Visit site >
  • Young Minds - advice for adults concerned about a child's mental health. Visit site >
  • Bullying UK - advice for parents on how to deal with bullying. Visit site >
  • Music, film, TV and the internet - guide for parents, carers and teachers on safe access to digital media for children. Visit site >
  • Phone Pay Plus - to make a complaint about a premium rate service. Visit site >
  • Internet Matters - helping parents and carers keep their child safe online. Visit site >
  • Parent Port - run by UK's media regulators set up to enforce standards across the media, protecting children from inappropriate material. Visit site >
  • PEGI - PEGI age rating system was set up to help EU parents make informed decisions when buying computer games. Visit site >
  • Get Safe Online - UK's leading source of unbiased, factual and easy to understand information on online safety. Visit site>
  • Childnet aim to help make the internet a great and safe place for children and young people. Visit site >
  • Parent Zone - The experts in digital family life. Visit site >


Help for children

  • Childline - if something is upsetting yourself you can talk to someone in confidence. Visit site >
  • Kooth - online specialist child counsellors. Visit site >
  • The Mix - UK's leading support service for young people under 25. Visit site >
  • Papyrus - confidential suicide prevention advice for young people. Visit site >
  • Samaritans - 24 hour helpline if you need someone to talk to. Visit site >
  • ThinkYouKnow - find out what's good and not on the internet. Helpful resources for all. Visit site >
  • Own It - helps 9 - 12 year olds get the most out of their time on the internet. Visit site >
  • Cybersmile - anti-cyberbullying nonprofit organisation. Committed to tackling all forms of digital abuse. Visit site >
  • Ditch the label - international anti-bullying charity. Visit site >
  • Childnetaim to help make the internet a great and safe place for children and young people. Visit site >
  • Stop. Speak. Support - when the banter turns bad Stop. Speak. Support. Visit site >


Help for professionals

  • POS helpline - Professionals Online Safety Helpline for advice and support for children's workforce with online safety issues. Visit site >
  • Childnet aim to help make the internet a great and safe place for children and young people. Visit site >
  • UK Council for Child Internet Safety (UKCCIS)group of more than 200 organisations drawn from across government, industry, law, academia and charity sectors that work in partnership to help keep children safe online. Visit site >


Why not share your own links?

If you have any e-safety related links you would like to share or if there is anything you would like to see added to e-safety matters which we haven't yet included - we would love to hear from you. Simply use our contact us page!